Small businesses need to prepare for the holiday shopping season, utilizing business tips and technology tools that will boost the customer experience and build customer loyalty. Here to help is tech expert Dave Hickey of Verizon Business to discuss how small businesses can take advantage of technology and tools they can incorporate from online to the point of sale, all while being mindful of cybersecurity threats. Additionally, Dave shares the findings of Verizon’s 2023 State of Small Business survey and the outlook of small businesses during the 2023 holiday season. For more information, visit www.Verizon.com/Business.

Dave Hickey is Vice President of the Verizon Business West Business Markets, overseeing all Mid-Markets business sales. He is responsible for an organization of approximately 850 sales professionals and leaders working with customers in the mid-market space, helping them advance technologically to grow their business.