A Bully, A Doctor, and Different Forms of Pain
Season 03 Episode 05
Wendy Kramer, a full-time neutral on the ADR Services, Inc. panel of neutrals, is one of the most sought-after mediators with a reputation for being highly effective in bringing parties to resolution. In this episode, Wendy joins Len to tell the story of a gay high school student, long bullied and subsequently physically injured by his tormentor, the misdiagnosis that exacerbated the injury, and the power of apology and remorse in a mediation that made healing possible in some very surprising ways.
Mediating to Avoid Destruction of a Successful Business
Season 03 Episode 04
Lee Jay Berman became a full-time Los Angeles mediator 28 years ago and has since mediated over 2,500 cases. As an AAA Master Mediator panelist for employment matters and on AAA’s national roster for commercial and construction disputes, he trains mediators through the American Institute of Mediation locally and worldwide. In this episode, Lee Jay tells the story of a successful business, embezzlement, and whether the parties could agree to a business dissolution without killing the goose that laid the golden egg.
Friendship and Business: A Recipe for Success or Conflict?
Season 03 Episode 03
As one of the most effective mediators and professors of mediation, Stacie Feldman Hausner has impressed attorneys, their clients, and fellow mediators with her deep knowledge of the intricacies of the mediation process and her ability to apply those concepts successfully. In this episode, Stacie tells the story of two longtime friends and a business opportunity gone wrong, resulting in an emotional dispute that affected their friendship, families, and community, and the healing made possible by mediation.
The Tale of Business Partners, Their Marriage, and the Bias that Almost Destroyed Both
Season 03 Episode 02
Mark Baer is an attorney who works as a mediator, conflict resolution consultant, coach, trainer, and educator on implicit bias and emotional intelligence. His approach to conflict recognizes that emotion impacts decision-making and that the litigation process itself often incites rather than calms harmful emotions. In his conversation with Len, Mark conveys the story of a married couple who are also business partners, how bias caused conflict in both their business and personal relationship, and what it took to change that trajectory.
Nurse Mary and Big Teaching Hospital: Wrongful Termination or Response to a Threat of Violence?
Season 03 Episode 01
As an exceptionally skilled mediator, Claudia Hagadus Long has mediated over 3000 cases and is currently a member of the ADR Services, Inc. panel of mediators. To begin our third season, this master storyteller and mediator shares with Len the fascinating story of a highly qualified nurse, terminated from her job for making a statement taken as a threat and what occurred during the 4-day mediation conducted by Claudia which reconciled the seemingly irreconcilable.
Business and Real Estate Disputes: Is it Business or Personal?
Season 02 Episode 12
Caroline C. Vincent, Esq., a pioneer attorney neutral in Southern California, has mediated and arbitrated well over 2,700 matters during her distinguished 27-year neutral career. Her broad legal background with some of California’s most prestigious firms, superb interpersonal skills, keen intellect, and perseverance make her a preferred choice for both plaintiff and defense attorneys in a wide variety of practice areas. Caroline’s conversation with Len delves into resolution of cases where personal and business concerns are driving the conflict.
Mediating Habitability Cases: Insurance and Other Issues
Season 02 Episode 11
Lance A. LaBelle, Esq. is a highly regarded mediator, arbitrator, and insurance expert with experience in all forms of insurance matters. Before embarking on a career as a full-time neutral, he practiced law as an AV-rated attorney for over 30 years, handling a wide variety of matters and specializing in insurance cases. In his conversation with Len, Lance provides insights into how to overcome the impediments necessary to resolve not only habitability cases but also others in which insurance issues must be addressed.
Creativity in Dispute Resolution
Season 02 Episode 10
Phyllis W. Cheng, Esq., has excelled at every stage of her career. For nearly seven years, Ms. Cheng was Director of the Department of Fair Employment and Housing (DFEH), the largest state civil rights agency in the United States, where she oversaw the largest settlements in DFEH history. In this not to be missed episode, Len and Phyllis discuss creative approaches to resolution and what mediation participants can accomplish if they enter into the process open to a problem-solving approach.
Employment Mediation Perspectives
Season 02 Episode 09
Judge Michael Marcus (Ret.) has a well-deserved reputation throughout California as a skilled, personable, forceful mediator and a fair and impartial arbitrator, having been honored by the Daily Journal as a “Top Neutral” for six years and as a “Southern California Super Lawyer” since 2008, and brings an extremely broad legal background to his ADR practice. In this conversation, Judge Marcus provides his perspective on the tools a retired judge uses to effectively assist the parties in reaching resolution.
Being General Counsel
Season 02 Episode 08
Mark LeHocky is a mediator and arbitrator with ADR Services, Inc. who previously served as general counsel to Dreyer’s Grand Ice Cream, Inc. and Ross Stores, Inc., spent two decades litigating commercial, IP, antitrust, class action, and other disputes for clients ranging from small businesses to Fortune 100 companies, and began mediating over twenty years ago. In this discussion with Len, Mark helps you understand what you need to do in mediation when a general counsel is involved in the decision-making process.
